Microsoft 365 Admin/Engineer – 100% Remote

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Title: Microsoft 365 Admin/Engineer

Location: Mountain View, CA – 100% Remote role

Position Type: 12+ Months Contract

Job Description

  • Administer and manage the organization’s Microsoft 365 environment including Exchange Online, Azure AD, SharePoint Online, Microsoft Teams, OneDrive for Business, Power Platform, and related services.
  • Ensure the availability, performance, reliability, and security of the Microsoft 365 platforms; includes meeting all backup, recovery and legal hold requirements based on current in-house policies and procedures.
  • Implement and manage user identities, licenses, and services in Microsoft 365.
  • Perform regular audits to monitor and optimize Microsoft 365, Teams, SharePoint, OneDrive, and Exchange Online usage and security.
  • Troubleshoot and resolve Microsoft 365 and Exchange Online issues, including those related to connectivity, mail flow, and mobile device management.
  • Plan and implement updates and new features released by Microsoft to the Microsoft 365, SharePoint, Teams, and Exchange Online platforms.
  • Manage mail hygiene settings such as anti-spam and anti-phishing policies.
  • Collaborate with IT team members and stakeholders to define and implement Microsoft 365 and Exchange Online policies and procedures.
  • Develop and deliver end-user training on the effective use of Microsoft 365 applications and Exchange Online.
  • Implement and manage data governance and compliance features in Microsoft 365 and Exchange Online.
  • Manage integration between Microsoft 365/Exchange Online and other systems.
  • Collaborate with the IT security team to ensure security standards and policies are implemented and adhered to within the Microsoft 365 and Exchange Online environments.
  • Plan and execute data migration projects within and to the Microsoft 365, Active Directory, and Exchange Online environments.
  • Provide technical support and guidance to end users for Microsoft 365 and Exchange Online related issues.
  • Create and maintain system documentation related to Microsoft 365 and Exchange Online configurations, procedures, and policies.
  • Develop and implement solutions in SharePoint/Teams as part of application solutions and custom UI.
  • Incorporates Best Practices and lessons learned into applications and solutions.

Qualifications

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  • A minimum of 5 years of experience as Microsoft 365 Engineer.
  • Bachelor’s degree in computer science, Information Technology, engineering, or a related field.
  • Strong background and expertise in Microsoft 365 technologies, including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive for Business, Power Platform, and related services.
  • Deep understanding of Microsoft 365 architecture, administration, and configuration.
  • Proficiency in PowerShell scripting for administration and automation tasks related to Microsoft 365 and Exchange Online.
  • Strong analytical and problem-solving skills to identify and resolve complex issues related to Microsoft 365 deployments and configurations.
  • Understanding of Microsoft 365 security features, data protection, compliance requirements, and ability to implement and enforce security best practices.
  • Knowledge of identity and access management concepts in the context of Microsoft 365.
  • Proficiency in performance monitoring and mail flow troubleshooting.
  • Fundamental understanding of network and internet concepts (e.g., firewalls, load balancers, web browsers, TCP/IP, SSL, HTTP etc.)
  • Demonstrated commitment to staying updated with the latest trends, updates, and advancements in the Microsoft 365 ecosystem.
  • Solid analysis and design skills as well as good oral and written communication skills.
  • Excellent communication and collaboration skills, as the role involves working with various teams and stakeholders.
  • License/Certification/Registration Requirements:
  • Required: Microsoft 365 Certified: Enterprise Administrator Expert

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